About Us

Our Practice:


Cashmere Medical Centre opened officially in late 2013. At Cashmere Medical Centre you will feel very welcomed and find our team friendly and helpful. Our motto is to provide “quality, comprehensive and timely care”.


Cashmere Medical Centre offers a bulk billing service to those with a valid medicare card, therefore there is no out of pocket expense to our eligible patients. 


Cashmere Medical Centre is conveniently located within the Warra Lane market place. Cashmere Medical Centre was purpose built to provide space for allied health services like physiotherapy, sports and exercise physiologist, dietician and occupational therapist to ensure that all the needs of the local community can be met under one roof. We believe that having your own personal Doctor is important to your health and where possible try to maintain this important interaction.

Our Team:


Here at Cashmere Medical Centre, our team is committed to ensuring that you receive the best care possible, which is why all of our staff members are highly experienced in the medical environment.
Our highly experienced nurses work at the direction of the Doctors at the Centre and will assist in providing comprehensive coordinated healthcare services. If you have any questions about your appointment or any fees, you can speak to our friendly and experienced administration team. Our Practice Manager is Kayleigh who can assist you with any other issues that you may have regarding our practice or any of our doctors.

Practice Hours:



Monday - Friday: 8.00 – 17.00
If you have an emergency, please dial 000.

Pharmacy

See more information about our local pharmacy here.

Allied Health Services

Here at Cashmere Medical Centre, we have allied health professionals available to assist you in your personal health. You can speak with your General Practitioner about seeing one of our allied health professionals, for more details about the services we provide at Cashmere Medical Centre, you can click here.

Appointments:



If you would like to schedule an appointment, please contact us on (07) 3882 5200 or you can make a quick and easy appointment through our website, just click on the make an appointment tab on the left of the screen.
Most of our standard appointments last for 15 minutes, if you think you need more time with one of our doctors please advise reception staff of this. You can learn more about what qualifies as a long appointment by clicking here. 
Where possible, we will always try to ensure that we can find a suitable appointment time with your preferred doctor. Please be aware that emergencies will be given priority, if this situation should occur when you are scheduled to attend the practice, our staff will ensure every effort is made to contact you.

Cancellations: 



Due to a high demand of appointments at Cashmere Medical Centre, we do ask that if for any reason you are unable to attend your scheduled consultation that you notify us as soon as possible to allow others the opportunity for an appointment.

Information you supply:



On arrival to Cashmere Medical Centre, we will ask that you complete a registration form prior to your consultation. To ensure optimal patient care, we request that you inform us of your cultural background. In addition, any changes to your personal information on subsequent visits to us, such as change of contact or Medicare details, address or emergency contact please bring this to the attention of our reception staff.

Results:



When this surgery receives significant abnormal test results, our staff will contact you to arrange a follow up appointment. Patients are encouraged to contact the surgery for results of all investigations. Your enquiry will lead to a reassurance that results were as expected, or of a course of action that the doctor has indicated. Results cannot be given over the phone and we advise that a follow up consultation for results is scheduled with your Doctor.
Repeat Prescriptions:

You will need to see your General Practitioner in order to get a repeat prescription, if the consultation is brief, it may be charged at a reduced rate. This service is at the discretion of the treating doctor. Referrals to specialists cannot be written without a consultation.

Your rights:



If you have a problem, we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us or use our suggestion box. We take your concerns, suggestions and complaints seriously. However, if you wish to take the matter further and feel that you need to discuss the matter outside of the surgery, please phone the Health Quality & Complaints Commission on 3120 5999 or by email info@hqcc.qld.gov.au.

Pathology:
Sullivan Nicolaides Pathology has a collection centre within our premises
Open Tues and Thurs: 8:00am-12:00pm

Updates:
Regular updates on our services are made available via our Facebook Page and on this website. If you are a patient, who has any queries about what is available at our practice, you can call us anytime on 3882 5200. 

Make An Appointment